A web browser is what you use to go to websites and use online apps like Google Drive.
This article will show you how to update your browser and fix problems so you can keep using Google Drive and other apps. Follow the steps below to fix any issues:
- Update your browser or use a new browser
- Reinstall your browser
- Update your operating system
- Use a different device
Update your browser or use a new browser
Update your browser to get the best experience when you use Google Drive, Docs, Sheets, Slides and Forms.
You're using Internet Explorer. Learn how to run the latest version of Internet Explorer.
For a fast and secure browser that works well with Google Drive and other apps, switch to Google Chrome.
Reinstall your browser
If updating your browser doesn't resolve the issue with Google Drive or other apps, try reinstalling it.
- Uninstall your current browser.
- Download and install your preferred browser.
- Open your browser.
- Try to use Google Drive again.
Update your operating system
If you can’t update your browser, update your operating system.
Windows
Learn how to keep your Windows computer up to date.
Mac
Use a different device
If you can't update your browser:
- Install a new browser or update your operating system.
- Try to use another computer or a mobile device.
If you have an Android phone, Android tablet, an iPhone, or an iPad, you can install Google Drive, Docs, Sheets, and Slides.
Further assistance
If this didn't help you, try looking at other suggestions in the Google Drive forum.
